As some of you have no doubt read, there were some allegations made by freundlich in his thread describing the discovery of the massive security issue with Turbine's system. He claimed that Valandir, one of my moderating staff, provided his IP address and other private information to a user. I have investigated this claim and found them to be true.
Valandir has apologized for what he called "a stupid mistake". I've asked him to give up his administrator position, which he accepted. Hopefully, no one will hold grudges against him, as he has been a great help in establishing this community and in archiving the Codemasters forums.
I would like to apologize for this incident. Moderator conduct and instructing moderators how to handle private information is my responsibility. I failed to provide accurate instructions on that part. I can only hope that incidents like this will never happen again, I will try to provide a more accurate set of instructions towards everyone on the moderating team. I consider this matter closed now, I hope you can do too.
1
Apologies
Started by MueR, Oct 14 2011 11:26
23 replies to this topic
#1
MueR
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Also known as Eru
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Posted 14 October 2011 - 11:26
I wield the Banhammer.
Fear me, but only if you feel you deserve a ban.
#2
Dalthalion
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Posted 14 October 2011 - 16:55
Thank you for letting us know, MueR. I know you take user data seriously on this site, and I appreciate your candor and swift resolution.
"Getting a chuckle out of reading unofficial forums. Don't confuse us with facts, we have conspiracies to promote! :)" - Sapience (@rickheaton), in full denial
"If someone who always supports a position is a shill , does that mean someone who refutes it constantly is a shill for the opposition?" - Sapience (@rickheaton), a shill
"Pssst, people who think they're being sooper sekret.... I see you! :)" - Sapience (@rickheaton), waxing paranoid
"Hate to ruin a perfectly good conspiracy theory, but I never worked on Hellgate. Sorry folks." - Sapience (@rickheaton), former associate of Ping0
"One last thing I'd like to mention is that there seem to be some former members of the community who have decided to add to the concerns and issues surrounding the transition by misrepresenting some facts. Primarily, banning is almost always a last resort. It usually takes a willful act (indeed a series of them) on the part of the party being removed from the community to get banned. Multiple warnings, infractions, and appeals are usually involved. Often times warnings are informal and sent via PM or a simple post asking those involved to change the subject, refrain from posting certain topics, etc." - Sapience, LOTRO Forum Topic Clarification Needed On Profanity Community Guideline
"I may never leave work. Tornados keep popping up between me and home." - Sapience (@rickheaton), with a poor understanding of justice
"... this *is* Sapience we're talking about, he's a big, mean....****Bzzzzzztttt****cli ck****Account Deleted...****" - Arbalister, Sapience's fanboy, in a moment of rare insight.
"It's not what you say, it's how you choose to say it." - Sapience, LOTRO CSM
"It is not what you say that matters, but the manner in which you say it ..." - William Carlos Williams, avowed socialist
Sapientis bardus est.
"If someone who always supports a position is a shill , does that mean someone who refutes it constantly is a shill for the opposition?" - Sapience (@rickheaton), a shill
"Pssst, people who think they're being sooper sekret.... I see you! :)" - Sapience (@rickheaton), waxing paranoid
"Hate to ruin a perfectly good conspiracy theory, but I never worked on Hellgate. Sorry folks." - Sapience (@rickheaton), former associate of Ping0
"One last thing I'd like to mention is that there seem to be some former members of the community who have decided to add to the concerns and issues surrounding the transition by misrepresenting some facts. Primarily, banning is almost always a last resort. It usually takes a willful act (indeed a series of them) on the part of the party being removed from the community to get banned. Multiple warnings, infractions, and appeals are usually involved. Often times warnings are informal and sent via PM or a simple post asking those involved to change the subject, refrain from posting certain topics, etc." - Sapience, LOTRO Forum Topic Clarification Needed On Profanity Community Guideline
"I may never leave work. Tornados keep popping up between me and home." - Sapience (@rickheaton), with a poor understanding of justice
"... this *is* Sapience we're talking about, he's a big, mean....****Bzzzzzztttt****cli ck****Account Deleted...****" - Arbalister, Sapience's fanboy, in a moment of rare insight.
"It's not what you say, it's how you choose to say it." - Sapience, LOTRO CSM
"It is not what you say that matters, but the manner in which you say it ..." - William Carlos Williams, avowed socialist
Sapientis bardus est.
#3
The MMO Troll
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Posted 14 October 2011 - 17:28
Thanks for dealing with this situation in such a professional and responsible manner. It looks like a mistake was made, and you did what needed to be done to fix it as best you could.
This, along with the good company here, is why I like this community. Great moderation.
This, along with the good company here, is why I like this community. Great moderation.
Webmaster of "The MMO Troll" satirical gaming website, and "Pthppt!", my Gaming and RenFaire blog.
Host of "Massive Failure", a new MMORPG podcast available on Pthppt.com and iTunes!
Sexual Tyrannosaurus
Currently playing:
Rift, The Secret World, WoW
Host of "Massive Failure", a new MMORPG podcast available on Pthppt.com and iTunes!
Sexual Tyrannosaurus
Currently playing:
Rift, The Secret World, WoW
#4
Fredelas
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Posted 14 October 2011 - 17:39
This incident is sweetly ironic, considering the circumstances under which it arose.
I trust your response to these actions to be both honest and fair. It could serve as an example to others who find themselves in a similar situation. It is much easier to forgive and move forward when facts are presented clearly and are accompanied by a sincere apology like this.
I trust your response to these actions to be both honest and fair. It could serve as an example to others who find themselves in a similar situation. It is much easier to forgive and move forward when facts are presented clearly and are accompanied by a sincere apology like this.
#5
Spheric
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Posted 14 October 2011 - 17:42
Ack. That's too bad. I'm sorry to hear it.
Thank you for your candor about this incident. It's only one of the things that make this board such a wonderful place to hang out.
Thank you for your candor about this incident. It's only one of the things that make this board such a wonderful place to hang out.
"I guess you think you can psych me out by saying really random stuff." -Sora, Hollow Bastion, KH2
"I want no part of a group whose members kill each other." -Baralai, Den of Woe, FFX-2
"I want no part of a group whose members kill each other." -Baralai, Den of Woe, FFX-2
Now I know how the elves feel. All the magic is leaving Middle Earth.
I'm right 97% of the time. Who cares about the other 4%?
#6
Elderban
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Posted 14 October 2011 - 17:45
Good to see people admit their mistakes.
Now if only Turbine would take a page from that book...
Now if only Turbine would take a page from that book...
#7
Dalthalion
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Posted 14 October 2011 - 17:49
MueR could teach Turbine a lot of things (and, according to his own admission, he already has on at least one occasion).
"Getting a chuckle out of reading unofficial forums. Don't confuse us with facts, we have conspiracies to promote! :)" - Sapience (@rickheaton), in full denial
"If someone who always supports a position is a shill , does that mean someone who refutes it constantly is a shill for the opposition?" - Sapience (@rickheaton), a shill
"Pssst, people who think they're being sooper sekret.... I see you! :)" - Sapience (@rickheaton), waxing paranoid
"Hate to ruin a perfectly good conspiracy theory, but I never worked on Hellgate. Sorry folks." - Sapience (@rickheaton), former associate of Ping0
"One last thing I'd like to mention is that there seem to be some former members of the community who have decided to add to the concerns and issues surrounding the transition by misrepresenting some facts. Primarily, banning is almost always a last resort. It usually takes a willful act (indeed a series of them) on the part of the party being removed from the community to get banned. Multiple warnings, infractions, and appeals are usually involved. Often times warnings are informal and sent via PM or a simple post asking those involved to change the subject, refrain from posting certain topics, etc." - Sapience, LOTRO Forum Topic Clarification Needed On Profanity Community Guideline
"I may never leave work. Tornados keep popping up between me and home." - Sapience (@rickheaton), with a poor understanding of justice
"... this *is* Sapience we're talking about, he's a big, mean....****Bzzzzzztttt****cli ck****Account Deleted...****" - Arbalister, Sapience's fanboy, in a moment of rare insight.
"It's not what you say, it's how you choose to say it." - Sapience, LOTRO CSM
"It is not what you say that matters, but the manner in which you say it ..." - William Carlos Williams, avowed socialist
Sapientis bardus est.
"If someone who always supports a position is a shill , does that mean someone who refutes it constantly is a shill for the opposition?" - Sapience (@rickheaton), a shill
"Pssst, people who think they're being sooper sekret.... I see you! :)" - Sapience (@rickheaton), waxing paranoid
"Hate to ruin a perfectly good conspiracy theory, but I never worked on Hellgate. Sorry folks." - Sapience (@rickheaton), former associate of Ping0
"One last thing I'd like to mention is that there seem to be some former members of the community who have decided to add to the concerns and issues surrounding the transition by misrepresenting some facts. Primarily, banning is almost always a last resort. It usually takes a willful act (indeed a series of them) on the part of the party being removed from the community to get banned. Multiple warnings, infractions, and appeals are usually involved. Often times warnings are informal and sent via PM or a simple post asking those involved to change the subject, refrain from posting certain topics, etc." - Sapience, LOTRO Forum Topic Clarification Needed On Profanity Community Guideline
"I may never leave work. Tornados keep popping up between me and home." - Sapience (@rickheaton), with a poor understanding of justice
"... this *is* Sapience we're talking about, he's a big, mean....****Bzzzzzztttt****cli ck****Account Deleted...****" - Arbalister, Sapience's fanboy, in a moment of rare insight.
"It's not what you say, it's how you choose to say it." - Sapience, LOTRO CSM
"It is not what you say that matters, but the manner in which you say it ..." - William Carlos Williams, avowed socialist
Sapientis bardus est.
#8
Darmokk
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Posted 14 October 2011 - 18:01
Was that third party making legal threats or was that more of a gossip thing?
#9
Spheric
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Posted 14 October 2011 - 18:51
Darmokk, on 14 October 2011 - 18:01, said:
Was that third party making legal threats or was that more of a gossip thing?
"I guess you think you can psych me out by saying really random stuff." -Sora, Hollow Bastion, KH2
"I want no part of a group whose members kill each other." -Baralai, Den of Woe, FFX-2
"I want no part of a group whose members kill each other." -Baralai, Den of Woe, FFX-2
Now I know how the elves feel. All the magic is leaving Middle Earth.
I'm right 97% of the time. Who cares about the other 4%?
#10
Darmokk
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Posted 14 October 2011 - 19:29
No 
Of course it's fine if the choice is not to disclose this information.
But I am sitting here right next to Turbine HQ and I'll probably be the one who will go to the small claims court or be a witness in person to the attorney general if it ever comes to this.
It would be valuable information to know whether Turbine has acquired the real identify here with a legal threat or not.
Of course it's fine if the choice is not to disclose this information.
But I am sitting here right next to Turbine HQ and I'll probably be the one who will go to the small claims court or be a witness in person to the attorney general if it ever comes to this.
It would be valuable information to know whether Turbine has acquired the real identify here with a legal threat or not.
#11
Spheric
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Posted 14 October 2011 - 20:23
Darmokk, on 14 October 2011 - 19:29, said:
No
Of course it's fine if the choice is not to disclose this information.
But I am sitting here right next to Turbine HQ and I'll probably be the one who will go to the small claims court or be a witness in person to the attorney general if it ever comes to this.
It would be valuable information to know whether Turbine has acquired the real identify here with a legal threat or not.
Of course it's fine if the choice is not to disclose this information.
But I am sitting here right next to Turbine HQ and I'll probably be the one who will go to the small claims court or be a witness in person to the attorney general if it ever comes to this.
It would be valuable information to know whether Turbine has acquired the real identify here with a legal threat or not.
"I guess you think you can psych me out by saying really random stuff." -Sora, Hollow Bastion, KH2
"I want no part of a group whose members kill each other." -Baralai, Den of Woe, FFX-2
"I want no part of a group whose members kill each other." -Baralai, Den of Woe, FFX-2
Now I know how the elves feel. All the magic is leaving Middle Earth.
I'm right 97% of the time. Who cares about the other 4%?
#12
The Bohunk
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Posted 14 October 2011 - 21:55
Applause.
Transparency is an endangered trait. Well-handled.
Transparency is an endangered trait. Well-handled.
#13
LordVorontur
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Posted 14 October 2011 - 22:22
Well-handled, I'd say. Refreshing, this line of moderation. Less totalitarian than other forums I visit every now and then 
Hir i Meigol Bruinen
High Council Member of the EoI
Of the Exiles of the Hidden City
Meigol Bruinen, Uncle Seregnin's Misguided Children
Curse the name of Maeglin, the Treacherous Villain, forever, may he rot in the Halls of Mandos for all time....
High Council Member of the EoI
Of the Exiles of the Hidden City
Meigol Bruinen, Uncle Seregnin's Misguided Children
Curse the name of Maeglin, the Treacherous Villain, forever, may he rot in the Halls of Mandos for all time....
#14
Rags
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Posted 14 October 2011 - 23:40
Well handled, MueR.
I like these boards, I'll stick around
I like these boards, I'll stick around
Grimhildir 75 BRG -- Grimbos 75 CHM
The Silver Blades
Rags
Karn Aanug
#15
Darmokk
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Posted 14 October 2011 - 23:42
Rags, on 14 October 2011 - 23:40, said:
You confuse me.
How would you be a witness if you have to ask for the information which would make you a witness?
How would you be a witness if you have to ask for the information which would make you a witness?
I'm not talking about this case. I'm talking about being generally well-informed about what Turbine is doing to outsiders (or is not doing).
#16
Raedwulf
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Posted 15 October 2011 - 00:38
Bullshit, Darmokk. You've either got specific information or you haven't. If you haven't, you're not going to be called as a witness. Unless your American courts are very strange indeed, gossip is not admissable evidence. By your own admission, that's about all you've got. Please don't stir in public. Oh, and Rhy, whilst your being very moral, you still owe me an explanation...
Good players adapt, bad players whinge; which are you?
I find that, where Turbine is concerned, optimism is a mayfly that lasts two seconds in the face of the blowtorch of experience.
I find that, where Turbine is concerned, optimism is a mayfly that lasts two seconds in the face of the blowtorch of experience.
#17
Darmokk
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Posted 15 October 2011 - 02:06
Raedwulf, on 15 October 2011 - 00:38, said:
Bullshit, Darmokk. You've either got specific information or you haven't. If you haven't, you're not going to be called as a witness. Unless your American courts are very strange indeed, gossip is not admissable evidence. By your own admission, that's about all you've got. Please don't stir in public. Oh, and Rhy, whilst your being very moral, you still owe me an explanation...
The way this is going somebody (probably from this forum) will take them to small claims court or talk to the AG, over one of many issues raised so far or a future one. Whoever does that shouldn't be left without vital information.
Because you can be sure that the opponent side will not do what you suggest, simply waive some research because it looks "unrelated". I think you have no idea what is going on in a court when one side did their research and the other did not. Your credibility goes out the window faster than people can snarf passwords from the Turbine forums.
#18
Jackalope
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Posted 15 October 2011 - 02:07
Gossip is third party information. What he experiences himself is not, and is quite admissible. And furthermore, if he can get others to sign affidavits confirming their 'gossip', that too is admissible.
I've got the feeling that this board is about to be trolled by the very people who ban and infract over 'there', or yell rah rah when the fit hits the shan.
I've got the feeling that this board is about to be trolled by the very people who ban and infract over 'there', or yell rah rah when the fit hits the shan.
How did buying a lifetime account become a free ride, and an example of not supporting Turbine? That money left my pocket and they took it. Free it was not.
#19
Darmokk
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Posted 15 October 2011 - 02:38
Jackalope, on 15 October 2011 - 02:07, said:
Gossip is third party information.
Whether this IP address went to a Turbine lawyer under legal threat or not seems hard enough information to me.
Again, prematurely deciding not to collect information before going into a legal fight is not a winning strategy.
#20
Raedwulf
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Posted 16 October 2011 - 11:24
This board is already trolled by Lil Ricky, I believe, Jacka. And the point still remains, Dar, please don't stir in public. As Spheric said, if you really want to know, PM MueR, don't ask here. I don't believe he'll answer here, and asking here is not the best way of doing things for a number of reasons I'm sure you can work out for yourself.
Good players adapt, bad players whinge; which are you?
I find that, where Turbine is concerned, optimism is a mayfly that lasts two seconds in the face of the blowtorch of experience.
I find that, where Turbine is concerned, optimism is a mayfly that lasts two seconds in the face of the blowtorch of experience.
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