I'd take a wild stab in the dark and say the sycophants that post that sort of shit don't just view LotRO as a game, but as the main "hobby" in their life. To us, it's just a minor laugh that we dip our toes into when we fuck with them, but to them it's actually a keystone to their sense of purpose. They've made the whole thing so important to them that they've developed a pseudo-Stockholm syndrome to the company behind it, and because it's important to them they think they're somehow important to the company in turn. In their mind, they've finally found a place where they belong and believe they matter, so they'll do and say whatever they can to protect that fragile position. They've got nothing else, and if I were a more empathetic cunt, I'd feel sorry for them. But I don't, the fucking losers.