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  1. never received any of the "reply or we think its solved" mails...didnt get any. Maybe Turbine does not send such mails? are you sure they do? well even if they do. like 20 Players ingame say their ticket was not answered since like 2 weeks seems like they ignore it. greets
  2. ´Supi, grade erst gesehen, dass dies hier ein Deutsches Forum ist . Dann nochmal mein Problem auf Deutsch: Habe vor einigen tagen von der offiziellen Seite von Turbine einen 30 Tage Game pass gekauft. Leider will das entsprechende Fenster wo ich eben diesen Key den ich per mail bekommen habe rein tun soll, den Key nicht annehmen und erzählt was alá : "Game Pass cannot be fetched" Hat wer eine Ahnung woran es liegen kann das ein Key, den ich von Turbine gekauft habe, bei Turbine nicht einlösbar ist? finde das denkbar unverschämt. Hat wer irgendwelche Infos oder dasselbe Problem? bitte um Hilfe, Azuva
  3. Hi, just ordered a 30 days game pass from the official Lotro site via PaybyCash. I received the Email and the Code but: no single window accepts the key. Tried everyone. After recognising which window (the add game card window^ is right for the key, even this window cant fetch it. its just says. Game Pass bla bla was unable to be fetched. ingame many people discuss this problem. Often its said its because a F2P player isnt able to upgrade to ViP so far. for VIP who just want to get a refreshed VIP status it might work. The lovely Lotro support Site already received 2 of my ticket but did not answer. Any Help?. I feel angry about Turbine right now. Giving them Money for a Key which seems to be invalid or "unable to be fetched" from their OWN system? cant believe it. Greetings from Germany, Azuva
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