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Tadpole Superhero

Can't even Access LOTRO Website - Help Please!

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8 days and no response yet on my help request. Tweeted at them to ask about response times, but nothing. I'm confused. My ticket status is still "Open" so maybe that's a good thing? Seems like an awfully long time to wait for a response on a help request, though.

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Adding my 2 cents.
For a series of situations I use to have 2 ADSL providers.

After switching to the second one I suddenly wasn't able to load LOTRO (loader stuck on pre-req) and neither reach the lotro.com website from any of my devices in the network. This, after reading different posts, let me come to the the conclusion that the public IP I was assigned was blocked.

I then shut off the router and turned it on after 30 seconds. Now I'm connected with a new IP and everything works again.

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