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More technical issues on Windows 10


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Well, a new KB for 10 has destabilized LotRO on certain platforms.

https://www.lotro.com/forums/showthread.php?658589-Game-crashing-more-regularly-because-of-Windows-Update-KB4038788

While I got flamed much for suggesting that SSG open up a support contract with Microsoft to leverage their dev support teams (which is at https://support.microsoft.com/en-us/premier ), because a lot of those engineers can very quickly root cause many of the performance issues that their client faces, and do so a hell of a lot faster than SSG is doing so.

Otherwise, that client will continue to be more screwed as time progresses.

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  • 1 month later...

Did anybody attach a debugger to get a backtrace?

Does WinBlows even report whether we are looking at a segmentation fault, or an exception, or what here? How do you debug these "didn't work" error messages?

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