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client_general.dat~16840 @99%

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So for more than a week I have been stuck at downloading DAT files with this one "client_general.dat~16840 @99% " 

I submitted a support ticket last Thursday but haven't received any response, I would have thought I would hear something by now but haven't. 

 If I can't get past this error I can't login to the game. So far I've run the Launcher as Administrator, closed the launcher and deleted the client_general.dat~16840 file and restarted the launcher and still I get stuck at 99%. Nothing I have tried seems to get me past this issue. After this latest update from LOTRO the launcher itself updates then downloads a few new DAT files but still sticks on client_general.dat~16840 at 99%.

How can I get past this?

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